Team DŌST
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How do I become a DŌST retailer?
We welcome all dealer inquiries. If you think DOST is the right fit for your customers, please submit the form found in this link. We review all requests within 2 - 3 business days and our Sales Te...
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Return Policy
ORDERED BUT NOT SHIPPED: If the bike was ordered but not shipped (including pre-orders), call us and we will make sure you are offered a 100% refund. SHIPPED AND WITHIN 14-DAY TRIAL PERIOD: 14 Da...
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Most prevalent bike repair jobs. Video series
Episode #1 - Tubeless tire installation and conversion Episode #2 - Saving that bent disc rotorEpisode #3 - Derailleur hanger alignmentEpisode #4 - Shimano and Crankbrothers pedal serviceEpisode #5...
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Battery Charging & Care
Battery Charging - Single Battery and Dual Battery Options Battery charging and care are the same for both the integrated downtube battery and the optional second battery (Note: second battery kits...
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Shipping Details
Shipping Our priority is to ship your new bike as quickly and as safely as possible. That’s why we’ve developed our own heavy-duty custom bike boxes to ensure nothing can be damaged en route and wh...
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Where can I test ride a DŌST ebike?
There are many ways to try out our bikes. We have three different options to best suit you! HQ Showroom Test Ride If you are in the Greater Vancouver Area, we have our showroom located in Port Co...
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Do I need to register my bike?
Registering a bike simply means recording the serial number located on the lower portion of the seat tube. You will be able to find this by looking in between the motor and the fender. There are tw...
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Payment & Financing Options
Payment Options Payments for bikes can be made directly on our website at online checkout. Alternatively, we also accept orders over the phone. We accept all major credit cards including VISA, Mast...
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Pre-ordering a DŌST bike
Can I pre-order a DŌST bike? Yes! We will be taking pre-orders during our initial launch and also when we are sold out of certain models. We take pre-orders online and will give customers an antici...
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Are DŌST Bikes street legal?
All DŌST riders should check their local laws and regulations before operating an electric bicycle. DŌST Bikes Inc is not responsible for any fines, and or punishments resulting from riders who do ...